Press Release

Navigant’s McKinnis Consulting Services Recognized in KLAS Report for Driving Revenue Cycle Redesign/Optimization Improvements, Financial Results

June 21, 2016 at 8:30 AM EDT

McKinnis achieves highest client impact rating among all rated firms, according to KLAS IT Advisory report

CHICAGO--(BUSINESS WIRE)--Jun. 21, 2016-- Navigant (NYSE: NCI) today announced that McKinnis Consulting Solutions, acquired by the company in 2015, was named a leading provider of Information Technology (IT) Advisory Services, as a specialist firm, by KLAS.

According to the KLAS report Healthcare IT Advisory 2016: The Experience Factor, “Due to McKinnis’ dedicated focus and ability to deliver results, eight out of ten clients interviewed gave McKinnis the highest impact rating, representing the best performance out of all rated firms.” Within the report, clients also praise McKinnis for “delivering significant improvements in metrics reporting and governance,” with 90 percent of McKinnis customers citing “a strong impact in revenue cycle performance and workflow efficiencies due to McKinnis’ optimization work on Epic revenue cycle projects.”

“Care providers are increasingly challenged to achieve positive margins in today’s ever-changing value-based environment,” said James McHugh, managing director of Navigant’s Revenue Cycle Solutions and a founding member of McKinnis. “It’s gratifying to hear directly from our clients how we’re helping them drive meaningful results to better serve their patients and communities.”

The KLAS Healthcare IT Advisory report collects provider feedback on firms that deliver solutions in the revenue cycle management and other IT services space. The report evaluates firms' overall performance and scope of services, performance on metrics critical to project success, and abilities to deliver strong results.

“Our primary goal is to enable our clients’ success not only through insight and advice, but also through ongoing collaboration,” said Dave Zito, managing director and Navigant Healthcare segment leader. “The fact that our clients noted in the report that McKinnis ‘shines in communicating effectively with client stakeholders’ and ‘forming quality partnerships’ are clear indicators that our approach is effective.”

Navigant’s end-to-end revenue cycle solutions include electronic health record (EHR) technology optimization, clinical documentation improvement, revenue cycle performance improvement consulting, outsourced modular services, and fully outsourced revenue cycle offerings.

KLAS members can view the KLAS Healthcare IT Advisory 2016 report here:

About Navigant

Navigant Consulting, Inc. (NYSE: NCI) is a specialized, global professional services firm that helps clients take control of their future. Navigant’s professionals apply deep industry knowledge, substantive technical expertise, and an enterprising approach to help clients build, manage and/or protect their business interests. With a focus on markets and clients facing transformational change and significant regulatory or legal pressures, the Firm primarily serves clients in the healthcare, energy and financial services industries. Across a range of advisory, consulting, outsourcing, and technology/analytics services, Navigant’s practitioners bring sharp insight that pinpoints opportunities and delivers powerful results. More information about Navigant can be found at

Source: Navigant Consulting, Inc.

Navigant Investor Relations
Aaron Miles
Navigant Corporate Communications
Megan Maupin

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