Press Release

Navigant Healthcare Recognized with KLAS Category Leader Award for Excellence in Clinical Documentation Improvement

February 2, 2015 at 9:00 AM EST

Awards outstanding performance of top service providers based on feedback from thousands of healthcare providers

CHICAGO--(BUSINESS WIRE)--Feb. 2, 2015-- Today, Navigant (NYSE:NCI), announced its top recognition within the “2014 Best in KLAS Awards: Software & Services” report for excellence in clinical documentation improvement (CDI) services. Navigant Healthcare received the top-rated score of 91.23 out of 100 in KLAS’ first-ever CDI category.

Navigant Healthcare’s CDI programs are shaped by official coding guidelines and pertinent governmental and regulatory requirements. Hospitals that focus on improved clinical documentation position themselves well for recovery audit contractor (RAC) oversight, pay for performance, quality indicator expansion and value-based purchasing.

“The changing regulations and new payment models create a need for accurate, complete and quality documentation and coding,” said David Hampshire, Managing Director and Global Leader of Navigant Healthcare’s Business Process Management & Technology division. “The addition of Cymetrix strengthened our overall client offering around clinical services and business process management services. The value we bring to clients now spans from strategy through implementation – and we’re honored to receive the KLAS Category Leader award that recognizes our broadened impact in the revenue cycle and operations effectiveness space.”

To determine the Best in KLAS report ranking, KLAS utilizes both performance data and customer satisfaction ratings gathered in interviews from thousands of healthcare executives across the country. In 2012 and 2013, Navigant Healthcare Cymetrix was recognized with a Best in KLAS Award, ranking first in the Extended Business Office Services category.

For more information about Navigant Healthcare’s CDI services, click here.

About KLAS

KLAS is a research firm on a global mission to improve healthcare delivery by enabling providers to be heard and counted. Working with thousands of healthcare professionals and clinicians, KLAS gathers data on software, services, medical equipment, and infrastructure systems to deliver timely reports, trends, and statistical overviews. The research directly represents the provider voice and acts as a catalyst for improving vendor performance. KLAS was founded in 1996, and their staff and advisory board members average 25 years of healthcare information technology experience. For more information, go to, email, or call 1-800-920-4109 to speak with a KLAS representative. Follow KLAS on Twitter at @KLASresearch.

About Navigant

Navigant (NYSE:NCI) is a specialized, global professional services firm dedicated to assisting clients in creating and protecting value in the face of critical business risks and opportunities. Through senior level engagement with clients, Navigant professionals deliver expert and advisory work through implementation and business process management services. The firm combines deep technical expertise in Disputes and Investigations, Economics, Financial Advisory and Management Consulting, with business pragmatism to address clients’ needs in highly regulated industries, including Construction, Energy, Financial Services and Healthcare. More information about Navigant can be found at

Source: Navigant

Navigant Investor Relations
Aaron Miles, 312-583-5820
Navigant Marketing
Jennifer Fales, 312-583-2195

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