Press Release

Michael Hill, M.D., Founder of EMPATH, Brings Technology-Enabled Solutions to Navigant

August 28, 2012 at 12:01 PM EDT

Extends Navigant Healthcare’s Hospital Performance Improvement Expertise

CHICAGO--(BUSINESS WIRE)--Aug. 28, 2012-- Navigant (NYSE: NCI) announced today that Michael Hill, M.D. and his team of seven professionals have joined the firm’s Healthcare practice. Dr. Hill founded EMPATH, an innovative hospital care transformation consulting firm. The addition of Dr. Hill, his team and his clinical transformation expertise to Navigant Healthcare’s growing suite of Performance Improvement solutions will offer Navigant clients further enhancements in creating high-performing healthcare organizations. EMPATH’s client base included more than 100 hospitals nation-wide, ranging in size from 200 to 1000 beds.

Dr. Hill, who joins as a Managing Director, brings to Navigant a comprehensive solution of advisory and workflow expertise used in conjunction with a technology-enabled tool to improve the efficiency, service delivery and predictability of hospital operations. The technology-enabled tool is a real time monitoring and metrics reporting system that identifies substantial operating efficiencies, staffing levels and performance for each of the Key Performance Indicators (KPI) for important areas of the hospital. It is an essential component of the Performance Improvement solution as it enhances the implementation of a system of care that is designed to achieve specified levels of performance.

“The detailed reports identify real-time clinical workflow issues and ensure back-up systems exist to alleviate the process bottleneck,” said Dave Hampshire, Managing Director and leader of the Navigant Healthcare Performance Improvement team. “This clinical transformation solution will impact hospitals’ patient throughput and overall enhanced operational efficiency, allowing us to deliver a deeper value to our clients.”

The combination of this new solution and with the performance improvement strategies that Navigant Healthcare offers allow hospitals to have data-driven capacity and work optimization, along with a method to continuously re-evaluate these plans.

“We have been lucky to work with some of the most innovative hospitals in the country to develop and implement proven solutions that enable a new level of performance and accountability to the market place,” said Dr. Hill. “We believe that Navigant Healthcare is the perfect team to join. Our clients will have access to a national network of more than 500 healthcare consulting professionals who can help us substantially leverage our products and experience. This combination will further assist hospitals in addressing the broader scale impacts of ongoing change in the healthcare industry with a full suite of services.”

About Navigant Healthcare

Navigant Healthcare brings together a team of more than 500 seasoned consulting professionals and industry thought leaders. We assist health systems, physician practice groups, and payers in designing, developing, and implementing integrated solutions that create high-performing healthcare organizations. With our unique interdisciplinary approach leveraging the depth and breadth of our experience as healthcare executives, clinicians, and physicians, we enable clients to build their capabilities and achieve sustainable peak performance around quality of care, cost, leadership, and culture in today’s changing healthcare environment. More information about Navigant can be found at

About Navigant

Navigant (NYSE: NCI) is a specialized, global expert services firm dedicated to assisting clients in creating and protecting value in the face of critical business risks and opportunities. Through senior level engagement with clients, Navigant professionals combine technical expertise in Disputes and Investigations, Economics, Financial Advisory and Management Consulting, with business pragmatism in the highly regulated Construction, Energy, Financial Services and Healthcare industries to support clients in addressing their most critical business needs. More information about Navigant can be found at

Source: Navigant

Navigant Healthcare Marketing
Mouzhan Mangum
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Jennifer Moreno Reddick

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