Recognized by health system clients for value, culture, and patient
satisfaction
CHICAGO--(BUSINESS WIRE)--Apr. 3, 2017--
A new report from KLAS™ based on feedback from hospitals and health
systems has rated Navigant Cymetrix the top revenue cycle outsourcing
(RCO) firm.
Navigant Cymetrix received the highest overall RCO score among six firms
analyzed in the KLAS report, “Revenue
Cycle Services 2017: How do RCS Firms Measure Up to Providers’ Needs?”,
and it achieved the top score for five RCO indicators: money’s worth;
service delivery met timeliness; executive involvement; overall
satisfaction; and likelihood to buy again.
“Navigant Cymetrix, the current leader in revenue cycle outsourcing
performance, specializes in giving high value for the cost while
engaging each provider client personally and on the provider’s own
terms,” the report states. KLAS also reported that Navigant Cymetrix
fits well into provider organizations, working side by side with clients
as one team and driving a strong cultural fit.
“We take great pride in helping hospitals and health systems enhance
their operational efficiencies and execute strategies to support
long-term sustainability,” said Jim Mapes, managing director and
Navigant Cymetrix practice leader. “The fact that Navigant Cymetrix is
being recognized based on feedback from our provider clients makes this
honor that much more meaningful. This acknowledgement is a testament to
our efforts to deliver a unique and powerful combination of revenue
cycle solutions and consulting expertise that enhance the ability of
care providers to serve their communities.”
In January, Navigant Cymetrix was recognized as the top revenue cycle
outsourcing provider in the “2017
Best in KLAS Awards: Software & Services” report. Navigant
Cymetrix was also recognized in 2012, 2013, and 2015/2016 with a Best in
KLAS Award, ranking first in the Extended Business Office Services
category for each of those years.
Navigant Cymetrix offers end-to-end RCO services that range from patient
registration through full account resolution. Solutions leverage
innovative proprietary technology and include patient access and
financial services, health information management, and revenue integrity
services.
Each year, KLAS interviews thousands of healthcare professionals about
the vendor products and services their organizations use. These
interviews are conducted using a standard quantitative evaluation, and
the scores and commentary collected are shared online in real time so
that other providers can benefit from their peers’ experience. To
supplement the data gathered with this standard evaluation, KLAS also
creates various supplemental evaluations that target a subset of KLAS’
overall sampling and delve deeper into the most pressing questions
facing healthcare today.
About Navigant Cymetrix
Navigant Cymetrix, a wholly owned subsidiary of Navigant Consulting,
Inc., provides healthcare organizations and physician practices with
comprehensive revenue cycle management solutions. Its solutions have the
flexibility to accommodate the specific needs of each client and are
designed to achieve high revenue cycle performance with a seamless
process integrating Patient Access Services, Revenue Integrity Services,
Health Information Management, and Patient Financial Services. More
information about Navigant Cymetrix can be found at navigantcymetrix.com.
About Navigant
Navigant Consulting, Inc. (NYSE: NCI) is a specialized, global
professional services firm that helps clients take control of their
future. Navigant’s professionals apply deep industry knowledge,
substantive technical expertise, and an enterprising approach to help
clients build, manage, and/or protect their business interests. With a
focus on markets and clients facing transformational change and
significant regulatory or legal pressures, the firm primarily serves
clients in the healthcare, energy, and financial services industries.
Across a range of advisory, consulting, outsourcing, and
technology/analytics services, Navigant’s practitioners bring sharp
insight that pinpoints opportunities and delivers powerful results. More
information about Navigant can be found at www.navigant.com.
View source version on businesswire.com: http://www.businesswire.com/news/home/20170403005702/en/
Source: Navigant Consulting, Inc.
Aaron Miles
Navigant Investor Relations
312.583.5820
aaron.miles@navigant.com
or
Belia
Ortega
Navigant Corporate Communications
312.583.2640
belia.ortega@navigant.com
