Press Release

Canadian, US Wireless Industries Out-Perform Those in Europe, in Part Due to Regulatory Differences

September 13, 2013 at 8:00 AM EDT

New report from Navigant Economics highlights key trends and infrastructure differences between North American and European markets

CHICAGO--(BUSINESS WIRE)--Sep. 13, 2013-- According to a new study from Navigant Economics, Canadian and U.S. wireless markets outperform those in Europe in higher levels of investment, innovation and customer usage. Now, however, according to the study’s authors, Canadian regulators are changing some of the policies that have been responsible for that country’s success and are adopting policies similar to those in Europe.

“Canadian regulators appear to be moving in the direction of adopting the sorts of policies that have led to market fragmentation and stalled investment and innovation in Europe,” said Jeff Eisenach, Managing Director of Navigant’s Economics practice and a co-author of the report. “As the report concludes, policies designed to ‘promote competition’ by artificially increasing the number of competitors have been shown to fail in Europe and should be avoided in North America.”

According to the report, North American mobile wireless consumers use their devices for both voice and data services far more intensely than those in Europe. These consumers also enjoy a faster, more capable wireless network. Other findings from the report include:

  • North Americans use two to five times more voice time and twice as much data than Europeans.
  • Canadian wireless carriers invest 2.3 times those in Europe, per connection, in infrastructure.
  • North American wireless speeds are 75 percent faster than the European average – a gap that is expected to grow.
  • While North American and European consumers are equally likely to own smartphones, North American consumers are more likely to use their phones for web-related activities including mobile banking, watching video on their phones and browsing the web.

“Consumers in North America increasingly benefit from more advanced networks than those in Europe and as a result, consume more services,” said Mr. Eisenach. “This leads to additional revenue generation necessary to support ongoing investments. It’s a continuing cycle resulting in a constant stream of benefits recognized by consumers. In contrast, European countries have adopted policies trying to force more competitors into a market, which has resulted in companies that are too fragmented to invest in new infrastructure, causing a problematic cycle of declining network capacity and quality.”

To learn more about the differences between the mobile markets in North America and Europe, and how regulation plays a role in these differences, download a copy of the report at The study was authored by Erik Bohlin, Kevin W. Caves and Jeff Eisenach and sponsored by Canadian telecommunications carrier TELUS.

About Navigant

Navigant (NYSE:NCI) is a specialized, global expert services firm dedicated to assisting clients in creating and protecting value in the face of critical business risks and opportunities. Through senior level engagement with clients, Navigant professionals combine technical expertise in Disputes and Investigations, Economics, Financial Advisory and Management Consulting, with business pragmatism in the highly regulated Construction, Energy, Financial Services and Healthcare industries to support clients in addressing their most critical business needs. More information about Navigant can be found at

Source: Navigant

Navigant Communications
Jennifer Marshall, 312-583-4166
Navigant Investor Relations
Paul Longhini, 312-583-5836

Get in Touch